Director, Global Bid Management

About HH Global and Role Overview

HH Global is a top global marketing activation provider dedicated to responsible marketing strategies. With a presence in over 55 countries and more than 4,000 employees, we connect leading brands with their consumers by delivering scalable and sustainable marketing solutions.

The Director, Global Bid Management role is an operational leadership position overseeing the global bid management team. This function focuses on driving standards, capacity management, quality assurance, and team development for Bid Specialists and Managers across various regions, sectors, and opportunity types. The role emphasizes operational governance and does not control commercial strategies or revenue targets.

Key Responsibilities

• Lead and manage the global bid management team, ensuring roles, standards, priorities, and working methods are consistently implemented worldwide.
• Collaborate with Sales Enablement Directors to assess support requests, manage capacity, allocate resources, and resolve prioritization conflicts.
• Develop team capability by coaching, creating development plans, aligning skills matrices, and managing progression paths.
• Oversee bid team workload, prioritization, and utilization in partnership with sales leadership, maintaining transparency with performance metrics.
• Establish and enforce bid management best practices across all stages from planning through submission and lessons learned.
• Drive continuous process improvements to enhance consistency, efficiency, and quality in bid deliveries, including tools and collaboration methods.
• Maintain operational governance through regular reviews, risk escalation protocols, resource planning, and improvement tracking.
• Engage with stakeholders across commercial, sales enablement, client engagement, and offshore teams to align efforts with business priorities.
• Identify and address risks related to capacity, quality, and timelines proactively with clear escalation and mitigation plans.
• Promote effective use of sales enablement tools, content libraries, AI-supported workflows, and collaboration platforms within the team.
• Foster a disciplined, service-focused culture that balances responsiveness and quality, preserves team capacity, and continually raises pursuit support standards.

Required Knowledge, Skills and Experience

• Extensive leadership experience in bid management, proposal management, sales enablement, or pursuit support in complex, multi-stakeholder environments.
• Hands-on experience managing teams across multiple regions, preferably with global exposure.
• Proven success leading distributed teams, including onshore and offshore models.
• Experience implementing AI-driven tools or innovative technologies to improve workflows and outputs.
• Deep understanding of bid lifecycle processes including RFx response management, planning, content development, quality control, and submission readiness.
• Competency in managing team capacity, prioritizing workloads, utilization rates, and escalations amid competing business goals.
• Ability to translate capability frameworks and skills matrices into actionable role definitions, development plans, and measurable outcomes.
• Strong operational management skills to introduce structure, consistency, and accountability without unnecessary bureaucracy.
• Excellent stakeholder management with senior leadership in sales enablement, solutions, client engagement, and offshore teams.
• Proven coaching aptitude to enhance team capabilities, close gaps, and build confidence across role levels.
• Skilled in leveraging insights, workload data, feedback, and lessons learned to identify and implement operational improvements.
• Strong communication skills for clear transmission of expectations, status, risks, and priorities.
• Familiarity with sales enablement platforms, content management systems, CRM data management, collaboration tools, and AI-supported bid workflows.
• Sound judgment to balance client responsiveness, team capacity, quality standards, and commercial urgency.

Success Metrics

• Enhanced transparency on team capacity.
• Strengthened role-specific capabilities and progression.
• Improved quality standards in bid responses.
• Optimal workload prioritization to focus on high-value bids.
• Reduction in delivery bottlenecks and friction.
• Effective leverage of offshore support resources.
• Consistent, reliable pursuit support and overall bid team growth.

Additional Information

This position requires occasional hybrid attendance at our head office in Bishopsgate, London. HH Global is committed to fostering an inclusive workplace where every individual is valued. We encourage applications from all qualified candidates and provide reasonable accommodations during recruitment processes upon request.