Digital Sales Executive
Hyderabad, Telangana, India · Full Time
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- Experience
- 2+ yrs
- Salary
- INR 20,000 – INR 30,000 / month
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Us
Sree Lakshmi Kalamkari Works is a manufacturer and wholesaler specializing in textile products such as Kalamkari sarees, cotton kurtis, and fabrics based in Hyderabad. The company is expanding rapidly and is building a dedicated in-house marketing team to strengthen its online presence.
Job Overview
We are seeking a motivated and customer-oriented Digital Sales Executive to handle customer inquiries, generate sales through various digital channels, and foster enduring customer relationships. The candidate should possess at least two years of experience in digital sales, telecalling, ecommerce, or apparel sales.
Key Responsibilities
- Manage customer inquiries via phone, WhatsApp, social media, and other digital platforms.
- Generate leads and convert them into sales using telecalling, ecommerce platforms, and digital sales methods.
- Assess customer needs and suggest appropriate products accordingly.
- Conduct follow-ups with leads and clients to enhance conversion rates and encourage repeat purchases.
- Maintain excellent customer relationships and provide superior support.
- Address customer questions, complaints, and order-related issues professionally.
- Collaborate with sales, ecommerce, and dispatch teams to ensure seamless order processing.
- Keep daily records of leads, calls, follow-ups, and sales activity.
- Support marketing initiatives and digital sales campaigns.
- Meet or exceed established targets for sales and conversions.
Required Qualifications and Skills
- At least two years of pertinent experience in digital sales, ecommerce sales, telemarketing, customer service, or related customer relationship fields.
- Proficient communication skills in Hindi, English, and Telugu.
- Strong abilities in persuasion, negotiation, and customer relationship management.
- Comfort with engaging customers via phone and digital communication channels.
- Basic proficiency in computer applications and CRM software.
- A target-driven mindset with a proactive approach.
- Experience in fashion, apparel, textile, or ecommerce sales is advantageous.
Benefits
- Opportunity to grow in a rapidly expanding company.
- Supportive and cooperative work culture.
Industry
Textile