Digital Coordinator

Role Overview

This position involves supporting customer communications, managing CRM campaigns, coordinating projects, and addressing client requests, alongside overseeing the daily operations of Samsung.com. Key tasks include website management, product setup, promotions coordination, quality assurance, and product updates.

Primary Responsibilities

• Coordinate client schedules, meetings, reporting, and account management duties.
• Maintain and update content, promotional material, and changes on Samsung.com.
• Assist in managing product promotions, online store content, and merchandising efforts.
• Participate in website enhancement initiatives, SEO optimizations, and deployment of digital tools.
• Prepare the website in advance for product launches and promotional campaigns.
• Support CRM initiatives, including the preparation and distribution of campaign assets.

Qualifications and Experience

• Pursuit or possession of a relevant qualification in marketing, management, or related fields is preferred.
• Minimum of three years’ experience in digital roles, including website management, CRM, or account support functions.
• A keen interest in website operations, e-commerce, and digital marketing sectors.
• Familiarity with tools such as Adobe Experience Manager, Google Analytics, Figma, Jira, Photoshop, or HubSpot is advantageous.