Design Sales Representative

About the Role and Company

Umbra, a globally recognized design company based in Canada, is seeking a passionate Design Sales Representative for their downtown Toronto concept store. This part-time position within the Umbra Store department reports directly to the Vice President of Design. Umbra has a legacy of over 45 years delivering modern, casual, and affordable designs for every home room, with products available in more than 120 countries.

What You’ll Be Doing

• Engage enthusiastically in the sales process, helping customers find products that meet their needs and contributing to achieving sales targets.
• Become an expert on Umbra products, sharing the brand story and design details to enhance customer experiences.
• Deliver outstanding customer service by embodying company values such as positivity, honesty, respect, and professionalism, enhancing brand loyalty and encouraging repeat visits.
• Support store operations including receiving shipments, merchandising, lifting heavy boxes, following up on customer orders, checking inventory hold areas, and maintaining a tidy and on-brand store environment, including cleaning store interiors, washrooms, windows, and patios.

Qualifications and Attributes

• Possess a collaborative spirit, capable of fostering effective relationships with colleagues and customers alike.
• Exhibit excellent communication skills, including active listening and confidently presenting information while addressing inquiries.
• Hold a post-secondary degree or diploma in retail, graphic design, or industrial design, which is beneficial though not mandatory.
• Bring 1 to 2 years of proven sales experience, preferably in retail settings focused on home fashions, housewares, or quality giftware, coupled with interest or background in fashion.
• Display high energy, an outgoing personality, and a strong customer service and sales orientation.
• Demonstrate entrepreneurial spirit, a proactive approach, curiosity, street smarts, and a team-oriented mindset.

Compensation and Hiring Details

• The hourly wage ranges from $22 to $24.
• The position is an existing role within the company.
• Umbra may employ artificial intelligence-assisted tools during candidate screening and selection to complement human recruitment, ensuring impartiality and legal compliance.
• Candidates will be notified of hiring decisions within 45 days following their final interview.