Department Manager - Canberra Stores

About the Role

Join Bunnings and experience the dynamic environment behind the counter as a Department Manager in our Canberra store. You will oversee the daily operations, sales activities, and stock management for your specialized department. Collaborating closely with other Department Managers across various areas such as Service, Inside the Home, Builders, and Lifestyles & Garden, you will directly report to the Operations and Complex Managers. Leading a team of over 20 members, you will ensure efficiency, organization, and excellent customer service within your area.

Key Responsibilities

• Lead and manage a team of more than 20 members to create a productive and safe workplace while handling duty manager tasks including store opening and closing during weekdays and weekends.
• Develop team capabilities focusing on delivering the Best Customer Experience, promoting a strong Safety Culture, ensuring compliance, engaging the team, managing performance, and recognizing achievements.
• Organize rostering and strategic planning to fulfill service commitments and drive department sales through effective merchandising and performance monitoring.
• Respond to customer feedback to enhance the overall customer journey.
• Maintain department stock accuracy, manage replenishment processes, and implement loss prevention strategies.

Candidate Profile

• Proven leadership skills with experience managing large teams (20+), fostering engagement, coaching, and teamwork to create exceptional customer experiences.
• Prior experience in retail or high-volume customer-centric environments is preferred.
• Strong commitment to safety, demonstrated by role-modeling safety leadership and adhering to relevant policies and procedures.
• Confident in store management responsibilities, including opening and closing operations to support smooth trading.
• Ability to set clear expectations, conduct performance discussions, and acknowledge team contributions to build capability.
• Expertise in retail fundamentals such as merchandising excellence, sales improvement, stock management, availability, and minimizing losses.

Additional Details

• This position requires availability for at least one out of three weekends and some public holidays.
• Bunnings promotes a diverse and inclusive workplace and encourages applications from all backgrounds. Candidates must be at least 15 years old.
• Background checks including police, employment, medical, and qualification verifications may be conducted as part of the hiring process.

Employee Benefits

• Discounts at Bunnings and various Wesfarmers brands, including Kmart, Target, and Officeworks.
• Complimentary standard membership to OnePass.
• Access to over 100 exclusive team member benefits covering health, shopping, travel, accommodation, financial services, and leave entitlements.
• 12 weeks of paid parental leave available to all genders.
• Special activities such as annual holiday gifts, discounts at Bunnings Café, and opportunities to work in different stores.
• Strong career development support with opportunities to build your professional pathway from any starting point.

Application Process

• Submit your application and participate in a 20-minute online chat interview.
• Successful candidates will proceed to a 15-minute online video interview.
• If selected, candidates will be invited to a 30-minute on-site meeting with store leaders.