Serco

Dental Assistant

Serco

Townsville, Queensland, Australia · Full Time

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Experience
2+ yrs
Salary
—
Openings
1
Posted
3 days ago
Work mode
In office
Education
Certificate III in Dental Assisting or equivalent
Resume
Required to apply

Where you'll work

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Job description

Role Overview

We are seeking a compassionate and well-organised Dental Assistant to join our team at Lavarack Health Centre, supporting dental clinicians in delivering exceptional oral healthcare to Australian Defence members. This role offers the chance to work in a professional, team-oriented environment focused on high-quality patient care.

What We Offer

  • Consistent work schedule with predictable hours (Monday to Friday, 07:30 to 16:00), allowing for a strong work-life balance.
  • A safe and respectful workplace serving a health-conscious patient group.
  • A supportive, collaborative environment with Dentists and Hygienists where your contributions are valued.
  • The satisfaction of contributing positively to Defence members' oral health without needing to wear the uniform.
  • Convenient practical benefits such as complimentary parking and uniforms.
  • Access to wellbeing resources including mental health support and lifestyle discounts.

About Lavarack Health Centre

Located within Lavarack Barracks in Townsville, Queensland, the largest Australian Army base, the centre provides comprehensive primary medical and dental services to approximately 8,000 personnel. The facility includes multiple healthcare departments and maintains a 24/7 inpatient low dependency ward, operating mainly on weekdays from 07:30 to 16:00.

Key Responsibilities

  • Provide chair-side assistance during dental procedures, ensuring smooth operation of clinical activities.
  • Prepare and maintain clinical tools, equipment, and treatment rooms adhering to strict infection control protocols.
  • Support patient care by promoting oral health and assisting with administrative duties including patient record management.

Candidate Requirements

  • Possession of Certificate III in Dental Assisting or an equivalent credential.
  • A minimum of 2 years experience chair-side in a dental clinical environment.
  • Current certifications in First Aid (HLTAID011) and CPR (HLTAID009).
  • Comprehensive knowledge of infection control and clinical hygiene standards.
  • Excellent communication abilities combined with a compassionate and teamwork-oriented mindset.

About Serco

Serco partners with government entities to provide critical services in sectors including defence, health, justice, maritime, and community support. Through collaboration with Bupa, Serco delivers integrated on-base healthcare services to Australian Defence Force personnel at over 45 locations nationwide.

Minimum education

Diploma / ITI / Vocational

How they work

Communication Teamwork & Collaboration Attention to Detail Emotional Intelligence
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