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Delivery & Installation Driving Assistant

The Sofa Delivery Company (part of the DFS Group)

Enfield, England, United Kingdom · Full Time

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Experience
Any
Salary
GBP 27,505 – GBP 27,505 / year
Openings
1
Posted
2 weeks ago
Work mode
In office
Resume
Required to apply

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Job description

Overview

The Sofa Delivery Company, part of the DFS Group, is dedicated to delivering exceptional service as a two-person delivery team for DFS and Sofology brands. Our mission is to provide excellent customer experiences by delivering sofas and furniture safely, with a strong emphasis on teamwork and professionalism.

Key Responsibilities

  • Deliver furniture into customers' homes carefully and professionally, ensuring no damage to items or property.
  • Communicate with customers in advance to confirm delivery timing.
  • Place furniture in the customer's specified room and ensure no rubbish is left behind.
  • Uphold the company's values along with those of our partner brands at all times.
  • Collaborate with team members and management to offer feedback and help elevate service quality continually.

Candidate Profile

  • Ability to work effectively as part of a two-person delivery team.
  • Strong interpersonal skills with a customer-oriented attitude.
  • Physically capable of lifting heavy furniture and navigating challenging spaces like stairs.
  • Commitment to safety for oneself and others, and pride in delivering quality work.

Additional Information

  • Competitive salary of £27,505 annually (£13.39 per hour) plus an annual performance bonus up to £2,000 paid quarterly.
  • Location allowance of £2,000.
  • Work schedule is a permanent 4-on, 4-off rotation from 7am to 7pm, totaling 39.35 hours per week.
  • Use of the ‘Apollo’ routing system to optimize delivery routes efficiently.
  • Well-maintained vehicles provided for driving.
  • 30% discount on DFS and Sofology products for employees, and 15% discount for friends and family.
  • Supportive workplace culture with wellbeing services such as onsite physio, health benefits, and retailer discounts.
  • Comprehensive career development opportunities with training and tools to help employees grow.
  • Enhanced maternity, paternity, and adoption leaves.
  • The role involves a hands-on, physically demanding environment requiring frequent lifting and maneuvering furniture.
  • The company promotes equity, inclusion, and values diversity, welcoming applications even if candidates don’t fully meet all criteria.

How they work

Communication Teamwork & Collaboration Attention to Detail Time Management Work Ethic Customer Focus Interpersonal Skills Physical Stamina
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