Deal Desk Manager

About Armada

Armada is a pioneering provider of edge AI infrastructure, delivering modular solutions from initial deployment through to AI factory scale with speed, scale, and sovereignty. Recognized as one of Fast Company's Most Innovative Companies and included in CNBC’s Disruptor 50, Armada serves clients across more than 60 countries in sectors ranging from energy to defense. With nearly $500 million raised from investors such as Founders Fund, Lux, BlackRock, and Microsoft M12, and partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio, Armada is shaping sovereign edge AI infrastructure with rugged, deployable compute beyond centralized cloud reliance.

Role Overview

The Deal Desk Manager will be the inaugural hire supporting EMEA and APAC markets, responsible for accelerating deal progress and enhancing the quote-to-close procedure. Collaborating closely with Sales, Revenue Operations, Legal, and Finance, this role manages quoting and contracting tools and processes, optimizes order management tasks, and empowers go-to-market teams with best practices that boost deal speed and ensure compliance. The position is remote based in Ireland.

Key Responsibilities

• Assist sales teams throughout the deal lifecycle including quote preparation, approvals, contract routing, and order entry.
• Ensure deals conform to internal policies, pricing frameworks, and legal standards.
• Manage the deal desk workflow and act as primary contact for deal inquiries in EMEA and APAC.
• Serve as subject matter expert for order management platforms such as Salesforce, DocuSign, and Ironclad; handle tool administration and user training.
• Conduct thorough review of executed contracts to verify accuracy and compliance; ensure all necessary information for order processing and revenue recognition is complete.
• Collaborate with Legal and Finance teams to maintain and enhance templates and workflows for quotes, contracts, and orders, identifying areas for process improvement.
• Coordinate requests involving non-standard deal elements between Deal Desk, Finance, and Legal departments.
• Work alongside Revenue Operations to automate and scale quoting and contracting workflows.
• Design and deliver onboarding and continuous training programs for Sales and Customer Success teams on deal desk tools and procedures.
• Document quoting and contracting protocols comprehensively.
• Spot bottlenecks in the quote-to-close process and recommend actionable enhancements to speed deal closure.
• Engage cross-functional teams to ensure alignment on contract terms and pricing strategies.

Required Qualifications

• Over 8 years’ experience in Deal Desk, Revenue Operations, Sales Operations, or related roles within B2B SaaS environments.
• Deep understanding of SaaS pricing structures, sales motions including New Business, Renewals, Expansions, and order-to-cash processes.
• Proficient hands-on usage of CRM and CPQ systems; Salesforce expertise is highly preferred; familiarity with DocuSign, Ironclad, Dealhub or similar tools is advantageous.
• Strong attention to detail combined with excellent organizational and analytical capabilities.
• Exceptional communication and collaboration skills across Sales, Legal, Finance, and Operations teams.
• Adept at thriving under dynamic, fast-growing global company conditions with evolving procedures.
• Self-motivated with a passion for enhancing systems and streamlining team workflows.

Preferred Qualifications

• Experience scaling deal desk operations within startup or rapidly growing firms.
• Knowledge of international deal frameworks and multi-currency quoting.
• Understanding of hardware infrastructure sales and procurement through OEMs.
• Familiarity with software licensing agreements, Master Service Agreements (MSA), Statements of Work (SOW), and SaaS compliance terms.

Who You Are

• Proactive and growth-oriented with intellectual curiosity and robust business acumen, always eager to acquire new skills.
• Detail-driven problem solver capable of independently gathering information and efficiently resolving challenges with a decisive attitude.
• Energetic in fast-paced, entrepreneurial environments, able to work swiftly and contribute effectively to organizational growth.
• Collaborative team player focused on shared success rather than individual agendas.
• Highly organized and results-oriented with strong prioritization abilities and dedicated work ethic.

Equal Opportunity & Application Policy

Armada is committed to fostering an inclusive workplace that safeguards equal opportunity regardless of race, gender, religion, orientation, disability, or other legally protected statuses. Employment decisions are merit-based relative to qualifications and business needs.

Armada only accepts applications submitted directly by candidates. Resumes from external agencies or recruiters without prior agreement are unsolicited and will not be acknowledged or compensated.

Compensation

Annual salary ranges from €65,680 to €82,100 EUR.