Data Entry Operator

Job Overview

The role involves precise input, organization, and maintenance of company data using systems such as CRM, dashboards, and Excel. A critical part of the job is regular follow-up with team members to confirm completeness, accuracy, and timeliness of data records.

Key Responsibilities

• Input and update information on CRM platforms, dashboards, and Excel spreadsheets.
• Ensure student, sales, and operational data are current and complete.
• Maintain accuracy and proper organization of all digital records.
• Verify data entries, identify errors, and correct inconsistencies.
• Collaborate with colleagues to cross-check and validate information as needed.
• Regularly follow up with team members to collect missing or pending data.
• Coordinate with various departments to maintain updated records.
• Help in generating basic reports and provide data support to management.
• Facilitate communication and data flow between Sales, Teaching, and Operations teams.

Required Skills and Traits

• Basic proficiency with computers, including MS Excel, Google Sheets, and typing skills.
• Good speed and accuracy in data entry tasks.
• Strong ability to follow up persistently without prompting.
• Fundamental understanding of dashboards and system tools.
• Responsible, detail-focused, honest, organized, and proactive behavior.

Preferred Qualifications

• Experience using CRM software or related data management tools.
• Basic knowledge of report generation.

Performance Indicators

• Data entry accuracy rate.
• Timeliness in updating records.
• Reduction in outstanding/pending data entries.
• Effectiveness of follow-up actions.
• Low error rates in generated reports.

Career Development

This position offers advancement opportunities into roles such as Operations Executive, MIS Executive, or Dashboard Coordinator.

Additional Information

The ideal candidate is meticulous with data, consistent in follow-ups, and ensures no data is overlooked or delayed.