Data Analyst (AI-Native)

About the Company and Role

We are a rapidly expanding fintech firm based in Singapore focused on developing innovative payment and technology solutions that simplify and enhance business operations. To support our growth, we seek a Data Analyst who can transform complex data into actionable insights and drive operational efficiency by leveraging AI and automation.

Key Responsibilities

• Create insightful dashboards to monitor merchant activities, product engagement, and revenue metrics in an intuitive manner.
• Analyze transaction datasets to identify trends, patterns, and potential risks, then deliver practical recommendations for business improvement.
• Compile periodic business performance and service usage reports that enable stakeholders to make timely decisions.
• Utilize AI and automation technologies to optimize repetitive analytical tasks including data retrieval, cleansing, and reporting.
• Detect manual processes across departments such as Finance, Operations, and Merchant Support and revamp them using AI-driven tools, scripting, and workflow automation.
• Collaborate closely with Data Engineers to develop predictive models focused on merchant retention and fraud detection.
• Automate data integration and reporting workflows across multiple platforms to enhance process efficiency.
• Perform additional duties as assigned.

Desired Qualifications and Skills

• Bachelor's degree in Computer Science, Statistics, Data Analytics, or a related discipline.
• Between 2 to 4 years of experience managing extensive datasets, preferably within payment systems, fintech, or other fast-paced sectors.
• Proficient in SQL and Python programming.
• Experienced with data visualization software such as Tableau or Power BI, along with advanced Excel capabilities.
• Experienced user of AI technologies (e.g., ChatGPT, Claude, Gemini, Microsoft Copilot) to accelerate data exploration, automate analyses, and enhance reporting efficiency.
• Strong analytical problem-solving skills with meticulous attention to detail.
• Capable of conveying complex data insights effectively to both technical and non-technical stakeholders.
• Background in transaction-intensive or electronic payment environments is advantageous.

Opportunity

This role offers a unique chance to join a vibrant fintech environment, engaging in impactful projects while tackling diverse business challenges. You will gain extensive exposure to data, leverage AI and automation in innovative ways, and engage in a dynamic workplace where each day presents new challenges and learning opportunities.