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Customer Support Specialist
Kanpur, Uttar Pradesh, India · Full Time
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- Experience
- Any
- Salary
- INR 13,000 – INR 15,000 / month
- Openings
- 1
- Posted
- 59 minutes ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Open to fresh graduates and experienced applicants ready to work night shifts in an office environment.
- Resume
- Required to apply
Where you'll work
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Job description
Overview
Alpha Heal Infosolutions LLP invites applications for the role of Customer Support Specialist, based at their Kanpur office. This opportunity is ideal for fresh graduates eager to embark on a career in customer service, offering steady employment in a structured environment.
Job Responsibilities and Details
- Engage with customers to provide support and resolve queries effectively.
- Operate within a night shift schedule for international customer interactions.
- Collaborate both independently and as part of the customer support team.
- Maintain consistent communication using English.
Requirements
- Proficient communication skills in English.
- Basic computer literacy to handle support tools and documentation.
- Quick to learn and able to adjust to new tasks promptly.
- Ability to work efficiently both independently and collaboratively.
Work Schedule and Compensation
- Shift timing: Night shift (International timing).
- Working days: Monday through Friday, with weekends off.
- Salary range of ₹13,000 to ₹15,000 monthly plus performance-based incentives.
Additional Information
- Applications are open to both freshers and candidates with experience.
- Work mode is strictly from office premises in Kanpur.
- Application deadline: 30th August 2026.
Minimum education
Bachelor's Degree
How they work
Communication
Teamwork & Collaboration
Adaptability
Independence