Q
Customer Support Executive
Kolkata, West Bengal, India · Full Time
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- Experience
- Any
- Salary
- INR 10,500 – INR 12,500 / month
- Openings
- 30
- Posted
- 2 days ago
- Work mode
- In office
- Education
- 12th Pass
- Eligibility
- Applicants must have passed 12th grade and be fluent in Hindi and Bengali. Candidates should be between 18 and 35 years old and able to work shifts as specified.
- Resume
- Required to apply
Where you'll work
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Job description
Overview
Q-Connect Business Solution is urgently seeking motivated Customer Support Executives to join our Kolkata office. This role involves handling a voice-based support process where bilingual communication in Hindi and Bengali is essential.
Job Details and Responsibilities
- Respond to customer inquiries effectively through voice communication channels.
- Maintain high-quality communication to provide excellent customer service.
- Adhere to shift timings and company policies.
Candidate Requirements
- Minimum education: 12th pass.
- Proficiency in Hindi and Bengali languages.
- Basic computer skills.
- Good communication capabilities.
- Age between 18 and 35 years.
Work Conditions and Benefits
- Location: Work from office, Kolkata.
- Number of vacancies: 30 seats available.
- Salary: Monthly in-hand pay ranging from 10,500 to 12,500 INR plus incentives and provident fund benefits.
- Shifts: Female candidates work any 8-hour shift between 7:00 AM to 8:00 PM; male candidates have 24/7 rotational shifts.
- No recruitment fees; only serious and urgent applicants are encouraged to apply.
Minimum education
Higher Secondary (Class 12)
How they work
Communication
Accountability
Languages
Bengali
Hindi