Customer Support Executive - Walk-in Hiring

Overview

Join Niftel Communications as a Customer Care Executive at our Gurugram location with available opportunities in Lucknow. The role accommodates both fresher and experienced professionals willing to work rotational shifts.

Work Schedule and Compensation

• Work schedule consists of 6 working days per week.
• Shifts operate on a rotational basis with corresponding rotating weekly offs.
• Monthly compensation can reach up to ₹24,000 as part of the CTC package.

Key Responsibilities

• Respond to customer inquiries and deliver suitable solutions effectively.
• Maintain polite and professional dialogue throughout customer communications.
• Address and resolve customer issues efficiently, respecting set timelines.
• Contribute to a positive experience for customers.
• Ensure accurate documentation of all customer interactions.

Candidate Requirements

• Exceptional verbal and written communication abilities.
• A customer-centric mindset and approach.
• Fundamental computer proficiency.
• Readiness to work in shifts that rotate regularly.
• Inviting applications from fresh graduates and those with experience alike.

Additional Information

• Position open to all candidates regardless of graduation status.
• For inquiries or to apply, please contact HR Tarun at 8810706411.