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Customer Support Executive - UK Voice Process

Epic Consultancy

Gurugram, Haryana, India · Full Time

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Experience
1+ yrs
Salary
INR 400,000 – INR 425,000 / year
Openings
1
Posted
1 week ago
Work mode
In office
Education
Undergraduate / Graduate
Eligibility
Anyone with undergraduate or graduate education and at least one year of voice process experience meeting employment record standards can apply.
Resume
Required to apply

Where you'll work

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Job description

About the Company

Epic Consultancy is a prominent recruitment agency specializing in connecting candidates to leading BPO and Captive Units in Gurugram and Noida. Our skilled recruiters are committed to matching your skills with suitable opportunities and supporting your career aspirations within the BPO industry.

Job Overview

We are hiring for a Customer Support Executive role in a premier UK Insurance Captive Unit located in Gurgaon. This position involves handling international voice support tasks focused on UK clients and requires candidates to be ready for immediate joining.

Eligibility Criteria

  • Qualification: Undergraduate or Graduate level education
  • Voice process experience of at least 1 year is mandatory
  • Clean employment record and valid UAN (Universal Account Number) required
  • Proficient English communication skills
  • Basic computer literacy

Compensation and Benefits

  • In-hand salary of ₹31,700
  • Performance-based incentives can reach up to ₹50,000 monthly
  • Additional bonus opportunities amounting to ₹750
  • Both side air-conditioned cab facility provided
  • Complimentary food including meals, snacks, and fruits
  • Access to gym facilities
  • Limited working hours of 7.5 hours per shift ensuring good work-life balance
  • Employment at a premium captive insurance company

Additional Highlights

  • Attractive incentives enhance total earning potential
  • Operating in an international captive company environment
  • Premium office amenities available

Application Process

Interested candidates should contact Ananya (8510051615), Isha (8700631780), or Shreya (9871086317) via call or WhatsApp. Please forward your updated resume if calls are unanswered as positions are limited and selection is underway promptly.

Minimum education

Bachelor's Degree

How they work

Communication Attention to Detail Time Management Customer Focus Digital Literacy

Languages

Servicenow
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