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Customer Support Executive
Bione Ventures Private Limited
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 18,000 – INR 20,000 / month
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Eligibility
- Open to freshers, graduates, and undergraduates.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
We are seeking motivated and customer-focused individuals to fill the position of Customer Support Executive. This role suits freshers proficient in regional languages, eager to embark on a career in customer service.
Key Responsibilities
- Manage both inbound and outbound communications professionally.
- Address and resolve customer issues, concerns, and complaints efficiently.
- Offer accurate details about company products and services.
- Keep meticulous records of interactions with customers.
- Maintain exemplary customer satisfaction levels.
- Follow company protocols and communication standards diligently.
Required Qualifications and Skills
- Fluency in regional language pairs: Hindi and Telugu, Telugu and Kannada, or Kannada and Hindi.
- Excellent communication and listening abilities.
- Basic competency in computer operations.
- Capability to engage with customers patiently and empathetically.
- Quick-witted and adaptable to changes.
Working Hours
11 AM to 9 PM
Eligibility Criteria
Both fresh graduates and undergraduate candidates are welcome to apply.
Compensation and Benefits
- Fixed monthly salary of ₹18,000.
- Extensive onboarding and training sessions.
- Opportunities for professional advancement.
- Supportive and friendly workplace atmosphere.
Additional Information
Interview Timing: Between 2:00 PM and 4:00 PM.
Skills
How they work
Communication
Attention to Detail
Adaptability
Customer Focus
Emotional Intelligence
Digital Literacy
Languages
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