Customer Support Executive - International Voice Process

About the Role

We are recruiting for the position of Customer Support Executive in our International Voice Process department based in New Delhi. This role involves direct interaction with customers to address their inquiries and resolve issues with professionalism and efficiency, ensuring a high level of customer satisfaction.

Key Responsibilities

• Manage incoming and outgoing customer calls related to queries and support.
• Provide accurate and timely information to customers to resolve their issues.
• Maintain quality service standards and deliver excellent customer service.
• Achieve individual and team-based performance objectives.

Candidate Eligibility

• Graduates, including freshers and experienced professionals, are encouraged to apply.
• Undergraduates with at least six months of experience in International BPO Voice roles are also eligible.
• Candidates must possess strong verbal communication abilities.
• Preference will be given to applicants available for immediate joining.

Compensation and Benefits

• Monthly salary package of up to 22,000 INR CTC.
• Additional attractive incentives and performance-based bonuses.
• Transportation benefits with cab facility available.
• Work schedule consists of five working days per week.
• Opportunities for career advancement within a professional work environment.
• Access to training and development programs to enhance skills.

Additional Information

• Applicants should be flexible to work in rotational shifts.
• Selection involves a one-day interview process with swift offer decisions.