- Experience
- Any
- Salary
- INR 15,000 – INR 18,000 / month
- Openings
- 50
- Posted
- 3 weeks ago
- Work mode
- In office
- Education
- Graduate
- Eligibility
- Graduate candidates are eligible to apply. Freshers can apply and immediate joining is available.
- Resume
- Required to apply
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Job description
Job Description
We are seeking dedicated Customer Support Executives who possess excellent communication skills to join our team onsite in Delhi-NCR. The role involves managing both inbound and outbound customer interactions via phone, email, and chat while delivering efficient support experiences.
Key Responsibilities
- Communicate clearly and patiently with customers across multiple channels ensuring their concerns are understood and resolved effectively.
- Identify and troubleshoot problems quickly to provide timely and accurate solutions for customer satisfaction.
- Exhibit empathy and patience when handling frustrated or confused customers to foster positive interactions.
- Maintain comprehensive knowledge of company products and services to assist customers accurately.
- Collaborate effectively with team members and stay adaptable to evolving tools, processes, and customer requirements in a dynamic work environment.
Eligibility
Applicants must hold a graduate degree. Freshers are encouraged to apply, and immediate joining is available.
Additional Information
- Position type: Work from office
- Language proficiency: Fluent in English and Hindi
- More than 50 openings available
- Monthly salary range: 15000 to 18000 INR
Minimum education
Bachelor's Degree
How they work
Communication
Teamwork & Collaboration
Problem Solving
Adaptability
Emotional Intelligence
Languages
Servicenow
General Electric