C
Customer Support Executive
Lucknow, Uttar Pradesh, India · Full Time
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- Experience
- Any
- Salary
- INR 175,000 – INR 375,000 / year
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Eligibility
- Applicants without a graduation degree are eligible to apply.
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
As a Customer Support Executive at Campaignwala in Lucknow, you will play a crucial role in delivering top-tier support to our customers. You'll be the primary point of contact, addressing inquiries and resolving any issues they face.
Key Responsibilities
- Provide excellent support via phone, email, or chat to address customer questions and concerns.
- Professionally manage customer complaints, escalating when necessary to facilitate prompt issue resolution.
- Efficiently handle transactional processes utilizing CRM software and related tools.
- Keep detailed and precise records of all customer interactions using our ticketing platform.
- Work alongside internal departments to solve complex problems requiring technical expertise.
Eligibility
Candidates do not need to have completed a graduation degree to apply for this role.
Tools & software
How they work
Communication
Teamwork & Collaboration
Attention to Detail
Customer Focus