J
- Experience
- Any
- Salary
- INR 15,000 – INR 50,000 / month
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
The Customer Support Executive is responsible for delivering professional and courteous customer care services to assigned clients, ensuring timely and accurate support at all times.
Key Responsibilities
- Deliver proactive and courteous support to assigned clients.
- Provide initial, first-tier assistance to clients seeking help.
- Analyze client information, escalate concerns appropriately, and oversee query resolution.
- Coordinate with various internal departments to address and solve client issues.
- Continuously update personal knowledge of company processes, procedures, policies, and product details to offer accurate client guidance.
Qualifications
- Demonstrated proactive attitude combined with leadership capabilities.
- Energetic, self-driven with a strong commitment to delivering outstanding service.
- Proficiency in spoken and written English and Hindi languages.
How they work
Communication
Leadership
Initiative
Motivation
Languages
Servicenow
General Electric