Customer Support Executive
Noida, Uttar Pradesh, India · Full Time
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- Experience
- Any
- Salary
- INR 300,000 – INR 300,000 / year
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Both graduates and undergraduates are eligible to apply.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
NLB Services is recruiting Customer Support Executives to manage travel-related customer assistance at their Aionos office in Sector 142, Noida. This is a full-time position working on rotational shifts, providing essential support to customers in a travel domain environment.
Key Responsibilities
- Handling inbound customer queries related to travel services efficiently and professionally.
- Providing accurate information, resolving issues, and ensuring customer satisfaction on every call.
- Maintaining quality communication standards and adhering to company policies during customer interactions.
Candidate Requirements
- Minimum of 6 months experience in customer support roles, preferably in a travel process.
- Excellent verbal communication skills in English to interact effectively with customers.
- Should be able to work in a rotational shift pattern supporting 24/7 operations.
- Graduates and undergraduates are eligible to apply, no strict educational qualification required.
- Immediate joiners will be preferred.
Job Details and Additional Information
- Work location: Aionos, Sector 142, Noida.
- Shift timings: Rotational shifts covering 24 hours, 7 days a week.
- Salary package: Up to INR 300,000 per annum.
- Working days: 5 days a week.
- Employee benefits include cab facilities for commuting.
How they work
Customer Focus
required
Languages
Servicenow