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Customer Support Executive
Indifi Capital Private Limited
Delhi-NCR, India · Full Time
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- Experience
- 2+ yrs
- Salary
- INR 21,000 – INR 24,000 / month
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Education
- Graduate
- Resume
- Required to apply
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Job description
Role Overview
We are seeking an experienced Customer Support Executive to join our team in Delhi-NCR. The ideal candidate will have a graduate or postgraduate degree and at least two years of relevant experience in customer service within the financial sector focused on the domestic market.
Key Responsibilities and Skills
- Demonstrate effective communication and email writing abilities to engage with clients and internal stakeholders.
- Collaborate efficiently with various stakeholders to resolve customer issues and provide excellent support.
- Handle both voice call and non-voice interactions as part of customer service operations.
Qualification Requirements
- Graduate or postgraduate degree with a minimum of two years’ experience in customer service roles.
- Prior experience specifically within the financial domain serving the domestic market.
- Strong communication skills including email correspondence.
Minimum education
Bachelor's Degree
How they work
Communication
Teamwork & Collaboration
Customer Focus
Relationship Building