Customer Support Executive

About the Role

We are looking for motivated and customer-oriented individuals to fill the position of Customer Support Executive in a voice-based process at our Hyderabad office. Both freshers and candidates with prior experience are welcome to apply. This opportunity suits those who are adaptable to shift-based schedules and eager to pursue a career in customer support.

Work Details

• Employment Type: Full-time, based at the office location.
• Operating hours cover 24x7 with rotational shifts.
• Employees will have rotational weekly offs.
• The working schedule consists of five days per week.

Eligibility Criteria

• Applicants must have graduated in any stream.
• Suitable for both newcomers and experienced professionals.
• Effective communication abilities are required.
• Basic proficiency with computers is necessary.
• Applicants should be open to working in rotational and night shifts.
• Preference will be given to candidates who can join immediately.

Compensation and Benefits

• Total Cost to Company (CTC): 420,000 INR annually, approximately 35,000 INR per month.
• Net monthly take-home pay ranges between 25,000 to 27,000 INR.
• There is no leave entitlement during the initial three months of the probation period.
• Selected candidates are required to relocate to a designated location within Hyderabad.

Recruitment Process

• Initial interview with HR.
• Operational round assessment.
• Final evaluation through an assessment round.