M
- Experience
- 1+ yrs
- Salary
- INR 26,000 – INR 50,000 / month
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Overview
This role is for a Customer Support Executive specializing in handling inbound voice processes. The position is based in Bengaluru, Karnataka, India, with a focus on delivering excellent customer service in domains such as FinTech, NBFC, BFSI, Insurance, and Banking.
Key Responsibilities
- Managing customer queries and issues through inbound voice communication channels.
- Providing accurate information and assistance to customers promptly and courteously.
- Maintaining high standards of customer service while adhering to company policies and procedures.
Candidate Requirements
- Exceptional verbal communication skills in English; average proficiency is insufficient.
- At least one year of experience in customer support or inbound voice processes.
- Previous experience in financial services or related sectors such as FinTech, NBFC, BFSI, Insurance, or Banking is preferred.
Compensation
The salary package for this position can reach up to ₹6,00,000 per annum.
How they work
Problem Solving
required
Languages
English