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Customer Support Executive

Stockedge

Kolkata, West Bengal, India · Full Time

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Experience
Any
Salary
INR 15,000 – INR 35,000 / month
Openings
1
Posted
2 days ago
Work mode
In office
Education
Any graduate
Eligibility
Graduates from any discipline with good communication skills in English and Hindi are eligible. Freshers can apply. Preference given to candidates with experience in EdTech, FinTech, or telesales sectors. Bengali language skills and basic stock market knowledge are advantageous but not mandatory.
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Where you'll work

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Job description

About the Role

We are seeking a Telecalling Executive to join our team in Salt Lake, Kolkata. This role involves engaging with potential customers by telephonic outreach, understanding their needs, and recommending suitable products in a professional manner. Both fresh graduates and experienced candidates are welcome to apply.

Responsibilities

  • Manage incoming leads and assess customer requirements to suggest appropriate products.
  • Guide prospects through product features, address objections, and achieve successful sales closures.
  • Maintain timely follow-ups, update the CRM system, and handle renewals, upgrades, and cross-selling opportunities.

Eligibility Criteria

  • Graduate in any discipline.
  • Freshers are encouraged to apply.
  • Experience in EdTech, FinTech, or telesales is preferred but not mandatory.
  • Proficient communication skills in English and Hindi are essential.
  • Knowledge of Bengali is an advantage but optional.
  • Basic understanding of the stock market or a willingness to learn.

Salary & Benefits

Compensation will vary based on experience:

  • Freshers: ₹15,000 to ₹20,000 per month.
  • Experienced candidates: ₹15,000 to ₹35,000 per month.

Interview Process

Candidates will undergo 2 rounds of interviews to assess suitability.

Minimum education

Bachelor's Degree

Industry

FinTech

How they work

Relationship Building required

Languages

Servicenow General Electric

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