Customer Support Executive
Headsup Hr Solutions Private Limited
Bengaluru, Karnataka, India · Full Time
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- Experience
- 1–2 yrs
- Salary
- INR 25,000 – INR 40,000 / month
- Openings
- 1
- Posted
- 5 days ago
- Work mode
- In office
- Education
- Graduate
- Eligibility
- Candidates with 1–2 years of relevant inbound voice and non-voice customer support experience, preferably in Banking/BFSI/FinTech, and who have good English communication skills are eligible to apply. Graduate preference applies.
- Resume
- Required to apply
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Job description
About the Role
Headsup Hr Solutions Private Limited is recruiting for the position of Customer Support Executive to work with Moneyview at their Bengaluru location (Kudulu Gate). The role involves handling inbound customer support through both voice and non-voice channels.
Key Responsibilities
Provide efficient and timely customer service by managing inbound voice calls as well as responding through email and chat support to address customer inquiries and issues.
Qualifications and Experience
Candidates should have 1 to 2 years of experience in inbound voice and non-voice customer support roles. Background in Banking, Financial Services and Insurance (BFSI), or FinTech domains is preferred. Proficient English communication skills are essential. A graduate degree is preferred but not mandatory.
Job Location and Process
This position is onsite in Bengaluru, Karnataka at Kudulu Gate. The process involves handling inbound customer support via voice and non-voice channels.
Minimum education
Bachelor's Degree
Industry
FinTech