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Customer Support Executive

Formalee Lifestyle Llp

Surat, Gujarat, India · Full Time

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Experience
Any
Salary
INR 10,000 – INR 15,000 / month
Openings
1
Posted
3 days ago
Work mode
In office
Eligibility
Open to fresh graduates and candidates without prior experience.
Resume
Required to apply

Where you'll work

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Job description

Job Overview

We are looking for a Customer Support Executive to manage incoming customer calls and offer prompt assistance. This role includes responding to customer inquiries through emails and messages, understanding their issues, and delivering suitable solutions. Collaboration with other departments may be necessary to address concerns effectively.

Responsibilities

  • Manage inbound customer calls and ensure timely support.
  • Respond to customer queries via email and messaging platforms.
  • Comprehend customer issues and provide correct resolutions.
  • Coordinate with relevant teams for issue resolution as needed.

Additional Information

Comprehensive training and guidance will be provided upon joining. The position is open to freshers as prior experience is not compulsory.

Compensation

The offered monthly salary ranges from INR 10,000 to INR 15,000.

How they work

Communication Problem Solving Organisation Customer Focus

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