Customer Support Coordinator
Bengaluru, Karnataka, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 18,000 – INR 25,000 / month
- Openings
- 1
- Posted
- 3 minutes ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
Job Overview
Join Ison Xperiences as a Customer Support Coordinator in Bengaluru, Karnataka, where you will engage with customers to address and resolve their queries related to prepaid and postpaid services. This role demands a professional approach in communication and the ability to troubleshoot issues effectively.
Key Responsibilities
- Address and resolve customer inquiries with suitable solutions.
- Provide assistance in troubleshooting technical problems.
- Manage queries specifically concerning prepaid and postpaid service offerings.
- Comprehend customer concerns and deliver precise information.
- Maintain service standards while efficiently solving customer issues.
- Communicate courteously and professionally with customers in English and Hindi.
Skills and Qualifications
- Proficient communication in both English and Hindi is essential.
- Demonstrated strong communication and analytical problem-solving skills.
- Customer-centric mindset coupled with professional communication etiquette.
- Capability to manage customer queries competently and effectively.
- Willingness to work in rotating shifts covering 24/7 service hours.
- Open to fresh graduates as well as candidates with experience.
Additional Information
The position offers a monthly salary range of INR 18,000 to INR 25,000. Candidates should be prepared for rotational shifts to accommodate the 24/7 operational nature of the role.