S

Customer Support Associate

Shayn Group

Mumbai, Maharashtra, India · Full Time

Be the first to apply

Experience
Up to 4 yrs
Salary
INR 15,000 – INR 625,000 / year
Openings
1
Posted
1 day ago
Work mode
In office
Education
Fresh Graduate / Graduate / HSC / Diploma
Eligibility
Candidates suitable for these roles include fresh graduates from non-technical and commerce backgrounds, HSC (12th pass), diploma holders, and individuals with relevant experience ranging from 6 months to 4 years depending on job category.
Resume
Required to apply

Where you'll work

Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.

Job description

About the Hiring Companies

We collaborate with prestigious Fortune 500 multinationals, leading global IT service providers, top-tier BPO firms, and premier financial services organizations across India. These prestigious companies offer excellent workplace environments, clear career growth opportunities, exposure to international standards, and competitive compensation packages.

Job Details and Locations

The role is full-time, based across multiple cities including Mumbai, Pune, Jaipur, Gurugram, and Pan-India locations, requiring work from the office.

Opportunity Overview

We have immediate vacancies for energetic candidates across diverse sectors such as global FinTech, Banking, Insurance, Technical Support, and E-Commerce operations. Suitable candidates include fresh graduates from 2025/2026 batches as well as experienced voice professionals seeking roles in premium voice and non-voice processes.

Key Open Positions and Eligibility

  • Premium International Banking & Cards Voice (Mumbai - Malad/Thane): Package up to ₹7.5 LPA. Eligible candidates include fresh graduates (non-technical) or HSC (12th pass) with at least 18 months of international voice experience.
  • International E-Commerce / Tech Support & Upselling (Jaipur / Gurugram): Up to ₹34,000 CTC per month. Suitable for graduates (freshers welcome) or undergraduates with minimum 6 months customer service or sales experience.
  • Auto Claims & Insurance Bodyshop Advisor (Pune): Compensation aligned with industry standards based on experience. Requires graduate or diploma holders with 1 to 4 years experience in auto claims, insurance processing, or damage assessment.
  • International Money Transfer & Financial Support (Mumbai / Navi Mumbai): Up to ₹41,000 in-hand per month. Candidates must have minimum 12th pass with 1 to 3 years international voice/chat experience; knowledge of AML/KYC is advantageous.
  • Domestic Banking & Financial Services Support (Gurugram / Mumbai / Pan-India): Package up to ₹32,000 CTC monthly. Open to fresh graduates or 12th pass candidates with relevant customer support experience.

Candidate Requirements and Skills

  • Excellent spoken and written English communication skills (preferably at C1 level or SVAR 70+ for international voice roles).
  • Willingness to work in flexible rotational shifts, including US time zones and 24x7 schedules where applicable.
  • Availability to join immediately or within 15 days.

Compensation and Benefits

  • Competitive fixed salary complemented by attractive monthly incentives based on performance.
  • Transportation support such as rotational cabs, provision depending on the location.
  • Accelerated career growth paths within the organization.

Additional Information

For application, candidates may contact via call or WhatsApp at the provided phone number.

Minimum education

Bachelor's Degree

How they work

Communication Adaptability Customer Focus

Languages

English

Leave it if you'd like a reply — we won't use it for anything else.

Click to browse, drag & drop, or paste a screenshot

PNG, JPG, GIF, MP4, WebM, MOV · Max 20MB each · Up to 5 files

🤖
Online · instant AI help
Broxer