Customer Service/Customer Support Internship
Mumbai, Maharashtra, India · Full Time internship
Be the first to apply
- Stipend
- Stipend: INR 20,001 – INR 26,001 / month
- Duration
- 3 months
- Start
- Immediately
- Openings
- 1
Female engineers or recent fresh graduates with excellent verbal and written English and Hindi skills, available full-time onsite for three months starting between 19 September and 24 October 2026, including women looking to begin or restart their careers.
- Work mode
- In office
- Education
- Engineering Graduate
- Resume
- Required to apply
About the internship
Internship Overview
Join CATKing Educare as a Customer Service/Customer Support intern based in Mumbai. CATKing is a leading MBA coaching institute renowned for guiding aspirants towards premier institutions such as IIMs, JBIMS, MIT, and Harvard. The company boasts a talented team with professional experience across reputed firms like GE, Marico, Henkel, JP Morgan, and Accenture. This internship offers an excellent opportunity to work closely with experienced professionals and gain valuable exposure.
Key Responsibilities
- Identify satisfied learners and build a consistent flow of genuine student testimonials, success stories, and feedback.
- Encourage positive organic word-of-mouth referrals and promote mentions within the student community.
- Capture meaningful qualitative feedback and actionable insights during student calls for sharing with academic and support teams.
- Maintain honest, transparent communication to foster student willingness in sharing candid feedback.
Eligibility Criteria
- Only female candidates are eligible to apply.
- Applicants should be engineers or fresh graduates with excellent communication skills in English and Hindi.
- Must be willing to work in a calling-intensive environment.
- Availability to work full-time in-office for a continuous period of three months.
- Internship start date should be between 19th September 2026 and 24th October 2026.
- Prior experience is not mandatory but relevant skills and interests are necessary.
- Women seeking to initiate or re-start their career are encouraged to apply.
Compensation and Perks
- Monthly stipend ranging from INR 20,001 to INR 26,001, consisting of a fixed pay of INR 20,000 to 20,001 and an incentive-based component up to INR 6,000.
- Certificate of completion upon successful internship completion.
- Flexible working hours to accommodate personal needs.
Additional Information
- Location: Mumbai, Maharashtra, India (Onsite internship)
- Number of positions available: 1
- Duration: 3 months
- Immediate joining possible