Customer Service Representative - Reddy Express Armidale

About OTR Group

OTR Group operates more than 1000 outlets including retail, convenience, and quick service restaurants, featuring brands like Reddy Express (previously Coles Express), Smokemart Giftbox, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez, among others in South Australia. It is a subsidiary of Viva Energy Australia, an ASX-listed company involved in refining, importing, and distributing energy products, aiming to create a safe and sustainable energy future across Australia. OTR prides itself on its innovative approach as it continues to transform the Australian retail sector.

Role Overview

The Customer Service Representative role at Reddy Express involves delivering excellent service by ensuring the store environment remains clean, well-stocked, and inviting for all guests. The position demands the ability to juggle multiple tasks in a fast-moving setting while managing time effectively.

Candidate Profile & Responsibilities

• Deliver exceptional customer service consistently.
• Work effectively both independently and collaboratively within a team.
• Ability to stand for extended periods, perform moderate to heavy lifting and reaching tasks.
• Flexible availability to work various shifts including late nights, early mornings, and weekends.
• Eagerness to learn about and promote a diverse product range and ongoing specials.

Pre-Employment Conditions

Applicants must demonstrate valid Australian work rights and provide a current police clearance.

Additional Information

Reddy Express is a brand within OTR Group, operating as part of the Viva Energy Retail Australia network.