Customer Service Representative
Christchurch, Canterbury Region, New Zealand · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Applicants must have the legal right to work in New Zealand and will be required to undergo pre-employment medical checks, drug and alcohol screening, and criminal history verification.
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
We are seeking a dedicated Customer Service Representative to join the Bromley branch of Hynds Pipe Systems Limited. In this position, you will be central to delivering excellent customer support, assisting with sales, handling administrative responsibilities, and helping ensure smooth stock and yard operations. Your ability to engage positively with customers and colleagues will contribute significantly to the branch's success.
Key Responsibilities
- Deliver exceptional service and assistance to both trade and retail customers.
- Handle customer inquiries, order processing, quotes, credits, and sales transactions accurately and efficiently.
- Develop and maintain strong relationships with customers and internal teams.
- Manage invoicing, payment receipts, banking processes, and other branch administrative duties.
- Support stock control measures, including stocktaking and receipting incoming goods.
- Ensure the branch environment remains clean, safe, and professionally maintained.
Candidate Profile
- Experience in customer service, retail, trade sales, or branch operations.
- Excellent communication skills with an ability to build relationships effectively.
- High attention to detail and a commitment to accuracy in all tasks.
- A proactive, hands-on, and team-oriented mindset.
- Proficiency in computer use and administrative functions.
- Committed to upholding health and safety standards.
- Possession of a Full Class 1 Driver Licence.
- Forklift handling experience and an F Endorsement are advantageous but not mandatory.
Benefits and Culture
- Access to health insurance subject to eligibility criteria.
- Employee Assistance Programme (EAP) support.
- Discounts available through company partners.
- Opportunities for continuous training and professional development.
- Potential for career growth within the Hynds Group.
- A supportive team environment that values its people.
Additional Information
The successful candidate will undergo pre-employment screening including medical checks, drug and alcohol tests, and criminal background verification. Applicants must have the legal authorization to work in New Zealand.