K
Customer Service Representative
Mumbai, Maharashtra, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Education
- Diploma or HSC
- Eligibility
- Candidates who have completed a diploma or Higher Secondary Certificate (HSC) and are looking to start a career in customer service are eligible to apply.
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
Position Overview
We are currently inviting applications for a proactive and passionate Customer Service Representative to join our Mumbai-based team. This opportunity is well-suited for fresh graduates seeking to launch their career in customer service and client support.
Key Duties
- Respond effectively to customer inquiries via phone and email.
- Document customer interactions meticulously to maintain up-to-date records.
- Work closely with various internal departments to fulfill customer needs and enhance satisfaction.
Candidate Profile
- Strong verbal and written communication abilities.
- A service-oriented attitude focused on delivering excellent customer experiences.
- Competency with MS Office programs, including Word and Excel.
- Knowledge of Management Information Systems (MIS) and back office procedures is a plus.
- Recent diploma or Higher Secondary Certificate (HSC) holders are encouraged to apply.
- Motivated learners ready to thrive in a dynamic work setting.
Minimum education
Diploma / ITI / Vocational
Skills
Tools & software
Microsoft Excel
required
Microsoft Word
required
How they work
Communication
Teamwork & Collaboration
Problem Solving
Adaptability
Customer Focus
Learning Agility
Languages
Servicenow