O
Customer Service Manager
Hyderabad, Telangana, India · Full Time
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- Experience
- Any
- Salary
- INR 15,000 – INR 30,000 / month
- Openings
- 1
- Posted
- 4 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Overview
Omnepat Enterprises Llp is seeking an experienced Customer Service Manager to lead and manage a team within a BPO/voice process environment. The ideal candidate will possess strong leadership abilities and proficiency in multiple languages to effectively communicate with customers.
Key Responsibilities
- Oversee and manage a team dedicated to customer service operations.
- Handle customer inquiries through phone and chat channels efficiently.
- Provide prompt resolutions to customer issues enhancing satisfaction.
- Foster and maintain strong customer relationships to support business retention.
Requirements
- Proven senior-level experience in customer service within BPO or voice process sectors.
- Demonstrated expertise in team management and leadership.
- Proficiency in at least three of the following languages: Tamil, English, Hindi, Telugu, Malayalam.
- Mandatory possession of a personal laptop for work purposes.
Additional Information
For further inquiries, please contact via phone at 7396932823.
Compensation
The salary range for this position is between 15000 to 30000 INR per month.
How they work
Problem Solving
Leadership
Relationship Building
Languages
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