C
Customer Service Associate
Mumbai, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 16,000 – INR 22,000 / month
- Openings
- 1
- Posted
- 5 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
As a Customer Service Associate at Coral Bling Services Pvt Ltd based in Mumbai, you will be directly responsible for engaging with customers to resolve their inquiries and provide detailed information on a range of banking products and services. The position demands professionalism, clear communication, and the ability to identify sales prospects within customer interactions.
Key Responsibilities
- Respond promptly to customer questions and deliver effective solutions tailored to their needs.
- Communicate and explain details about various banking products, schemes, and special offers.
- Recognize and leverage opportunities to cross-sell banking products that fit customer requirements.
- Maintain courteous and professional communication to ensure customer satisfaction is upheld at all times.
- Consistently work towards meeting and exceeding assigned sales targets and performance goals.
Industry
BankingSkills
How they work
Communication
Customer Focus
Results Orientation