Customer Service and Sales Support Specialist

About the Role

Kormax seeks a detail-oriented and customer-focused professional to join their Palmerston North office as a Customer Service and Sales Support Specialist. In this dynamic position, you will be the key liaison connecting customers with our teams in sales, supply chain, and warehousing across Australia and New Zealand, ensuring accurate order processing and timely communications.

Primary Responsibilities

• Manage customer inquiries and orders comprehensively from initiation through to completion.
• Deliver excellent administrative and sales support consistently.
• Ensure customer data is diligently maintained and accurate.
• Collaborate across departments to provide a smooth and integrated customer experience.
• Establish and nurture strong customer relationships while enhancing product knowledge.
• Identify opportunities for customer support improvements and contribute to sales growth.

Candidate Requirements

• Proven experience in customer service and administration roles.
• Strong organizational skills with keen attention to detail.
• Effective communication capabilities and the capacity to manage multiple priorities successfully.
• A proactive mindset with a commitment to follow-through and reliability.
• Team-oriented attitude aligned with Kormax’s values: humble, hungry, and smart.

About Kormax

Established in 1947, Kormax is a fourth-generation family-owned company specializing in metals, engineering materials, and castings. Our core values emphasize personal service, dependability, and long-term customer partnerships.

Additional Information

• Location: Palmerston North, Manawatū-Whanganui, New Zealand
• Employment Type: Full-time, onsite
• Application Deadline: 7 October 2026
• Applications are reviewed on an ongoing basis; early applications are encouraged.