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Customer Relationship Officer
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 18,000 – INR 35,000 / month
- Openings
- 1
- Posted
- 5 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Us
Mystery Rooms is a distinctive escape game concept recognized as the fastest-growing entertainment brand, with operations in 16 cities across India.
This challenging experience involves racing against time to escape from a themed room before the clock runs out.
Key Responsibilities
- Handle booking processes and respond to customer inquiries efficiently.
- Supervise activities within the backend department to ensure smooth operations.
- Execute all assigned duties diligently within the role.
- Welcome and manage customers at the front desk, providing comprehensive briefings about the game formats.
- Maintain a hospitality-focused approach in customer service.
- Demonstrate strong communication and interpersonal skills essential for effective customer interaction.
- Manage multiple tasks simultaneously by prioritizing workload and overseeing the complete customer journey from start to finish.
- Show commitment to delivering superior customer service with excellent organizational and interpersonal capabilities.
Industry
EntertainmentHow they work
Communication
Time Management
Organisation
Customer Focus
Interpersonal Skills