Customer Relationship Associate
Absolute Brand & Retails Private Limited
Bengaluru, Karnataka, India · Full Time
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- Experience
- 1–5 yrs
- Salary
- INR 24,000 – INR 30,000 / month
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Absolute Brands & Retail Pvt. Ltd.
Absolute Brands & Retail Pvt. Ltd. is an expanding company in the fashion and retail sector that focuses on creating unique brands and providing superior products alongside outstanding customer experiences. The company integrates fashion trends, consumer insights, retail expertise, and technology to develop scalable brands.
Role Overview
The company seeks an enthusiastic and customer-oriented Customer Relationship Associate (CRA) to deliver top-notch customer service, aid sales efforts, and oversee daily store activities efficiently.
Primary Responsibilities
- Interact with customers to ensure excellent service.
- Meet both personal and store-wide sales goals.
- Maintain cleanliness, organization, and appealing visual displays within the store.
- Assist with restocking products and verifying inventory.
- Process billing, cash and card payments, returns, and exchanges with precision.
- Support routine store operations such as opening and closing tasks.
- Ensure merchandise presentation and upkeep meet company standards.
Key Performance Metrics
- Achievement of sales targets.
- Customer satisfaction and involvement.
- Accuracy in billing and transaction handling.
- Upholding store appearance and hygiene.
- Inventory management precision.
- Adherence to store procedures.
Required Qualifications and Skills
- Between one to five years of experience in retail, fashion, apparel, or other customer-facing roles.
- Strong communication and interpersonal abilities.
- Customer-oriented with a focus on sales.
- Basic proficiency in cash handling and point-of-sale systems.
- Fashion-aware and comfortable with technology.
- Capability to work effectively in a busy, fast-paced environment.
Candidate Profile
The ideal candidate is energetic, neatly presented, fashion-conscious, service-driven, customer-centric, and embodies the brand’s image.
Success Indicators
Success in this role is defined by delivering exceptional customer service, fulfilling sales targets, maintaining top standards within the store, and ensuring smooth daily operation of the store.
Opportunities and Benefits
This role offers a vibrant chance to advance a career within the fashion and apparel retail industry, developing valuable skills in customer service, sales, and store management. Join a team dedicated to creating better products, stronger brands, and outstanding customer experiences.