Customer Relations Executive

Overview

Tora Tori Group, operating in Ranchi, Jharkhand, is enhancing business development across sectors such as Wealth, Technology, and Hospitality. This is an in-house opportunity to join as a Customer Relations Executive/Manager and contribute to our expanding business verticals.

Key Responsibilities

• Engage with High Net Worth Individuals (HNI) to offer Portfolio Management Services (PMS).
• Arrange appointments for the Medical Awareness Project (MAP).
• Promote Digital City Partnership initiatives to the HNI segment.
• Develop accounts and schedule appointments for Brand Shots projects.
• Facilitate mass App Downloads through appointment setting.
• Offer, convert, and manage advertising revenue.
• Create, connect, and manage content for the company's app.

Candidate Profile and Requirements

• Possess 2-3 years of experience as a Backend Office Executive, Tele Caller, Office Executive, Customer Relations Executive, or Customer Relations Manager.
• Demonstrate excellent skills in presentation, communication, oratory, appointment setting, and relationship management.
• Exhibit strong time management, discipline, and follow-through capabilities.
• Capable of managing and maintaining office accounts.
• Own a laptop to effectively perform job duties.
• Must be a resident of Ranchi, Jharkhand.
• Characterized by an energetic, proactive, confident demeanor with comfort on camera.

Compensation and Benefits

• Competitive monthly salary ranging between INR 13,000 and 21,000.
• Performance-based incentives.
• Allowances for mobile and internet expenses.
• Eligibility for ESI, Provident Fund, and Gratuity benefits after completing the probation period.

Career Progression

The role offers clear advancement opportunities from Customer Relations Executive (CRE) to Customer Relations Manager (CRM), Senior CRM, Operations Manager (OM), and Senior OM.