Customer Experience Agent - International Non Voice Process
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 275,000 – INR 375,000 / year
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Education
- 10+2
- Eligibility
- Open to all candidates; graduation not required.
- Resume
- Required to apply
Where you'll work
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Job description
About Alorica
Alorica is a leading global provider of customer experience solutions and business process outsourcing services. Our expertise spans customer support and digital transformation for Fortune 1000 clients across diverse sectors. We are driven by values of connection, courage, persistence, and authenticity.
Job Overview
We are hiring for the position of Customer Experience Agent specializing in international non-voice processes. This role involves delivering exceptional customer support through written channels, ensuring efficient problem resolution and customer satisfaction.
Key Qualifications and Skills
- Proficient in English with strong verbal and written communication capabilities.
- Excellent decision-making aptitude to accurately assess situations and provide appropriate solutions.
- Ability to quickly adapt and learn new skills independently with a motivated mindset.
- Minimum educational requirement includes 10+2 years of formal schooling; graduation is preferred but not mandatory.
Application Details
Applicants are invited to walk in for interviews at Alorica (India) Private Limited, located at Bhartiya City (BCIT) - Block 1, Ground Floor, Thanisandra Main Road, RK Hegde Nagar, Bangalore, Karnataka 560064. The interview timings are from 10:00 AM to 2:00 PM.
For further information, candidates may contact HR Udith at 7676352829.
Compensation
The annual salary ranges between 275,000 to 375,000 INR.
Minimum education
Higher Secondary (Class 12)