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Customer Care Specialist - UK Shift

Epic Consultancy

Gurugram, Haryana, India · Full Time

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Experience
1+ yrs
Salary
INR 250,000 – INR 475,000 / year
Openings
1
Posted
3 weeks ago
Work mode
In office
Education
Undergraduate or Graduate
Eligibility
Anyone who is an undergraduate or graduate is eligible to apply regardless of degree discipline.
Resume
Required to apply

Where you'll work

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Job description

About the Role

Admiral Solutions is recruiting for the position of Customer Care Specialist to work in the UK shift. Selected candidates will earn a salary of up to ₹31,700 in-hand monthly, along with performance-based incentives. The role involves handling customer support queries primarily via voice communication.

Job Responsibilities

  • Providing high-quality customer support through voice interactions.
  • Handling inbound calls to assist customers effectively.
  • Ensuring excellent customer experience and relationship management.

Requirements

  • Applicants must have at least 12 months of prior customer support experience.
  • Educational qualification: Undergraduates or graduates are eligible to apply.
  • Willingness to work in rotational UK shifts with 7.5 hours login time.
  • Ability to work 5 days a week with 2 rotational off days.

Perks and Benefits

  • Transportation: Both side cab facility for commute.
  • Meals: Complimentary meals and fruits provided at workplace.
  • Technology: Laptop issued to employees for work purposes.
  • Health: Free life insurance along with medical coverage for self and family members.
  • Financial incentives: Company equity shares up to 750 units.
  • Growth: Performance appraisals conducted bi-annually.

Additional Information

Contact person: Monica (Phone: 9650531029) for further inquiries and application process.

Minimum education

Bachelor's Degree

How they work

Communication Teamwork & Collaboration Adaptability Customer Focus Relationship Building Digital Literacy
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