Customer Care Executive
Kolkata, West Bengal, India · Full Time
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- Experience
- Any
- Salary
- INR 14,000 – INR 25,000 / month
- Openings
- 1
- Posted
- 4 days ago
- Work mode
- In office
- Education
- 12th Pass
- Eligibility
- Individuals who have passed 12th grade or higher, possess fluent English communication, are aged between 18 and 45 years, and are willing to work night shifts aligned with US timings are eligible to apply.
- Resume
- Required to apply
Where you'll work
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Job description
About the Company and Role
Smart Call Centre Solutions Pvt. Ltd., a renowned International BPO & IT firm located in Kolkata at 16A Shakespeare Sarani, New B.K. Market Building, 6th Floor, is actively recruiting for multiple positions, including Customer Care Executive roles for both freshers and experienced individuals. The office is conveniently accessible near Rabindra Sadan & Maidan metro stations.
Available Positions
- Customer Care Executive (CCE) – Open to freshers and candidates with experience.
- Customer Support Executive – Preference given to those with inbound calling experience.
- Senior CCE (Outbound Process) – Candidates with experience in international outbound sales and closures are sought.
- Team Leader (TL) – Candidates with prior experience managing teams in an international process are encouraged to apply.
Eligibility Criteria
- Proficient English communication skills are mandatory.
- Minimum educational qualification of 12th pass or higher.
- Age bracket: 18 to 45 years.
- Willingness to work the US/Night shift.
- Capability to manage both inbound and outbound calls effectively.
Shift Details
- Full-time Night Shift: 9:30 PM to 6:30 AM.
- Part-time Evening Shift: 5:30 PM to 9:30 PM.
Compensation and Benefits
- Immediate issuance of offer letters upon selection.
- Competitive salary package comprising fixed pay plus unlimited incentives.
- Opportunities for rapid career advancement.
- Salary is flexible and negotiable for exceptional candidates.
- Scheduled weekly offs every Sunday and two Saturdays off per month for Customer Support team; total of 6 offs monthly on roster.
- Office location is well connected by metro and bus services, easing commute.
Contact Information
Interested candidates may reach out to HR representative Arnab at phone number 7439860548 for further details and application process.
Minimum education
Higher Secondary (Class 12)
Industry
BPO & Outsourcing