Customer Care Executive

Job Overview

Righto Services Private Limited is seeking a Customer Care Executive to join their team in Pune, Maharashtra. This role is based in-office at the Kharadi location and focuses on providing support to international e-commerce sellers via chat.

Key Responsibilities and Role Details

• Offer chat-based assistance to international e-commerce sellers to resolve their queries and issues effectively.
• Maintain high standards in customer communication and service delivery.
• Use problem-solving skills to address seller concerns promptly.

Candidate Requirements

• Minimum of one year experience in international voice and chat support processes.
• Mandatory prior experience in seller support.
• Undergraduate or graduate candidates are encouraged to apply.
• Strong communication abilities and excellent customer service skills.

Additional Information

• CTC up to ₹32,000 per month plus performance-based incentives.
• Work schedule involves rotational shifts with 5.5 working days per week.
• Company provides cab services during odd working hours.