Customer Care Executive

About the Role

We are urgently looking for Customer Care Executives to join our healthcare appointment booking team at Shree Samarth Infotech. This position involves managing inbound healthcare appointment scheduling, where you will play a key role in assisting patients with their bookings and maintaining customer records.

Key Responsibilities

• Handle incoming and outgoing calls related to healthcare appointment bookings.
• Assist patients in scheduling, rescheduling, and cancelling their appointments accurately.
• Provide clear and precise information about appointment processes and related queries.
• Maintain courteous and professional communication with all customers.
• Update and manage customer details and appointment information within the company system diligently.

Requirements

• Freshers and experienced candidates are welcome to apply.
• Proficient communication skills in both English and Hindi.
• Ability and willingness to work in rotational shifts.
• Preference given to candidates who can join immediately.
• Applicants currently pursuing college education are not eligible.

Compensation and Benefits

• Monthly salary ranging from ₹16,000 to ₹22,000 (in hand).
• Rotational week offs to accommodate work schedules.
• Opportunity to establish a career in the healthcare BPO sector.
• Stable and supportive work environment.
• Immediate joining available for selected candidates.