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Customer Care Executive
Bluewud Concepts Private Limited
Delhi-NCR, India · Full Time
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- Experience
- Any
- Salary
- INR 15,000 – INR 21,000 / month
- Openings
- 1
- Posted
- 1 month ago
- Work mode
- In office
- Education
- 10th/12th/Graduation(Any)
- Eligibility
- Open to candidates with 10th, 12th, or any graduate degree, including freshers.
- Resume
- Required to apply
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Job description
Job Overview
We are looking for a Customer Care Executive to manage customer inquiries primarily through phone calls. The role involves addressing customer concerns efficiently, providing solutions, and contributing to the maintenance of the company's online reputation.
Key Responsibilities
- Respond to customer queries via telephone communication.
- Offer effective solutions to customer problems.
- Analyze review data to detect and fix issues.
- Engage with customers to gather new reviews.
- Manage and enhance the company's reputation online.
- Keep accurate records in the system regarding customer interactions.
Candidate Requirements
- Proficient English communication skills.
- Open to fresh graduates or individuals without prior experience.
- Basic knowledge of computer operations.
- Strong problem-solving skills.
- Good analytical mindset.
- Available for immediate joining.
- Educational qualification: 10th, 12th, or any graduation degree.
Minimum education
Higher Secondary (Class 12)
Industry
FMCGHow they work
Digital Literacy
required
Languages
Servicenow