Customer Care Executive
One2Infinite Recruitment Solutions
Delhi-NCR, India · Full Time
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- Experience
- Any
- Salary
- INR 15,000 – INR 40,000 / month
- Openings
- 1
- Posted
- 4 days ago
- Work mode
- In office
- Education
- Graduate
- Eligibility
- Individuals who meet the communication and education criteria can apply; graduation is preferred.
- Resume
- Required to apply
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Job description
Job Overview
We are looking for a Customer Care Executive based in Sector 37, Gurugram to join our team. The role offers a monthly salary range of ₹15,000 to ₹40,000. Working hours are from 9:00 AM to 6:00 PM, Monday through Saturday.
Key Responsibilities
- Respond to customer inquiries received via Instagram, WhatsApp, email, and telephone calls.
- Manage questions and issues related to orders, returns, and exchanges efficiently.
- Address and resolve customer complaints promptly, ensuring customer satisfaction.
- Liaise with internal departments to resolve queries as needed.
Candidate Requirements
- Proficient communication abilities in both Hindi and English.
- Comfortable and confident when speaking on calls.
- Basic knowledge of computer operations.
- Experience in handling customers effectively.
- Previous experience in customer care or customer support roles is advantageous.
Educational Qualification
Graduation is preferred for applicants.
Additional Details
Workdays are Monday to Saturday, with timings from 9:00 AM to 6:00 PM.
Minimum education
Bachelor's Degree
Industry
Staffing & Recruitment