Customer Care Executive
Mumbai, Maharashtra, India · Full Time
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- Experience
- Up to 1 yrs
- Salary
- INR 16,000 – INR 27,000 / month
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Education
- Graduation
- Eligibility
- Open to graduates including freshers and those with experience in voice process customer service roles.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Join Fast And Direct Services as a Customer Care Executive to support Aditya Birla Health Insurance customers. This role welcomes freshers and those with at least 1 year of experience in voice-based customer service.
Work Schedule
The position requires working from 8 AM to 8 PM in any 10-hour shift, operating 5 days a week with 2 rotational weekly offs. During the training period, employees receive 1 day off per week.
Responsibilities
- Address and resolve customer queries and complaints via phone and email efficiently.
Qualifications and Requirements
- Graduation is mandatory for applicants.
- Applicants should provide all educational and experience documents as they are required for background verification.
Compensation
Salary ranges from INR 16000 to 27000 per month, varying according to experience.
Minimum education
Bachelor's Degree