- Experience
- Any
- Salary
- INR 15,000 – INR 20,000 / month
- Openings
- 1
- Posted
- 4 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
Join Anand Sports Industries as a CRM Executive based in Jalandhar, Punjab, focusing on customer relationship management to enhance retention and engagement through targeted campaigns and platform oversight.
Key Responsibilities
- Develop and implement lifecycle marketing campaigns, including email marketing and loyalty initiatives, to minimize customer churn and boost lifetime customer value.
- Oversee the CRM software environment by managing workflows, user access rights, maintaining data quality, and integrating third-party tools effectively.
- Perform data segmentation to classify customer groups by behavior and monitor essential KPIs such as retention and engagement metrics to inform strategy.
- Coordinate collaboration among sales, marketing, and IT departments to facilitate seamless information exchange and promote CRM adoption.
Skills
How they work
Relationship Building
required