CRM Administrator

About the Role

Open Home Properties seeks a meticulous and technically skilled CRM Administrator to enhance our sales and business operations through effective CRM management.

Key Responsibilities

• Oversee the administration and upkeep of the company CRM platform.
• Control user permissions, access rights, workflows, and ensure data integrity.
• Track lead assignments and overall CRM activity.
• Create reports, dashboards, and analyze performance metrics.
• Identify and resolve CRM issues, coordinating with appropriate departments.
• Ensure customer and lead records are accurate, confidential, and well-maintained.
• Provide support for Sales, Marketing, and Management teams concerning CRM needs.
• Conduct training sessions for users to promote correct CRM utilization.
• Contribute to system enhancements, automation efforts, and process improvements.

Requirements and Qualifications

• Prior experience as a CRM Administrator or in a comparable position.
• Strong expertise in CRM platforms and database administration.
• Mandatory experience working with Bitrix24 CRM (minimum three years).
• Advanced skills in Excel and reporting tools.
• Excellent attention to detail coupled with strong problem-solving capabilities.
• Experience within the UAE real estate sector is advantageous.
• Good communication skills and the ability to coordinate effectively.
• Capability to operate efficiently in a fast-moving work environment.

Additional Information

• Immediate availability is preferred; candidates ready to join promptly are highly valued.
• Position located in Abu Dhabi, United Arab Emirates, requiring onsite presence.
• Compensation starting from AED 4000 per month.