Creative Operations Coordinator

About the Role

TrueCut Media is seeking a motivated individual eager to advance in the creative sector, especially someone who thrives in dynamic, collaborative environments. Joining a small but ambitious team, you will play a pivotal role connecting content creators and ensuring project success.

Key Responsibilities

• Participate in the initial Discovery phase with the client to thoroughly understand their needs.
• Manage intake processes and provide quotes for fixed-price and "Base" projects leveraging the proprietary TrueCut pricing system.
• Initiate and organize projects effectively using pre-brief and pre-production strategies designed for success.
• Monitor timelines, coordinate with creative teams, and oversee revision cycles to maintain progress and quality.
• Consistently communicate updates to clients as their projects progress.
• Identify potential issues early and raise them proactively to prevent escalation.
• Ensure timely delivery of final project assets to clients.
• Provide post-project support following TrueCut's established aftercare procedures.

Candidate Profile

We value individuals who view challenges as opportunities to solve problems, possess a strong affinity for collaborative work, and maintain a curiosity to continuously learn. If any responsibilities present a challenge, we are keen to understand your strengths and areas for growth so we can support each other as a team.

Application Instructions

Interested candidates should send an email with the subject line "LET’S CREATE FOR TOMORROW | Your Name" to Oscar at TrueCut Media. Applicants are requested to answer the following as part of their application:

• What inspired your interest in the creative industry?
• What excites you about the current creative content landscape?
• Share a personal hobby outside of work.
• Describe a time when you encountered significant difficulties and how you managed to overcome or adapt to them.

We look forward to meeting and discussing opportunities over coffee soon.