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Courtesy Clerk / Grocery Bagger

Kroger

Sturgeon Bay, Wisconsin, United States · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
1 day ago
Work mode
In office
Resume
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Job description

About the Role

Join our team as a Courtesy Clerk / Grocery Bagger, where you will enhance customer satisfaction through exceptional service and help maintain a safe, clean shopping environment. Embracing the company's values of respect, honesty, integrity, diversity, inclusion, and safety is essential.

Key Responsibilities

  • Bag customers' groceries at checkout, aiming to place at least five items per bag while preventing damage.
  • Utilize appropriate bagging techniques for different bag types including reusable, plastic, and paper.
  • Assist in removing merchandise from the bottom of shopping carts for efficient checkout.
  • Offer assistance to customers with loading groceries into their vehicles.
  • Perform basic shelf stocking and conditioning tasks.
  • Inform customers about current grocery promotions and specials.
  • Return misplaced or leftover products to their proper store locations.
  • Collect shopping carts and return them to designated collection points.
  • Maintain cleanliness by cleaning spills and picking up trash inside the store and parking lots.
  • Clean various areas inside and outside of the store as needed.
  • Handle and assemble seasonal merchandise displays.
  • Know the store layout to locate products and conduct price checks for cashiers.
  • Support safety programs by following safety procedures, identifying hazards, and reporting them to management.
  • Comply with all food safety regulations and guidelines.
  • Perform preventive maintenance by inspecting equipment and reporting repairs to appropriate personnel.
  • Create a welcoming environment by answering product-related questions throughout the store.
  • Adhere to all applicable laws and company policies.
  • Work effectively in a fast-paced, sometimes stressful work environment.
  • Manage conflicts calmly and cooperatively.
  • Maintain honesty and integrity regarding customer and business information.
  • Follow instructions carefully and seek help when needed to resolve issues.
  • Provide support to minors, individuals with special needs, and older adults through direct interaction.
  • Perform all essential job functions with or without reasonable accommodations.

Qualifications

  • Strong customer service orientation.
  • Good communication skills.
  • Previous retail experience is a plus but not mandatory.

Additional Information

We continuously accept applications for similar roles. Our team reviews submissions regularly and will reach out to candidates when suitable positions become available matching their qualifications and our needs.

Industry

Retail

How they work

Communication Teamwork & Collaboration Attention to Detail Customer Focus Conflict Resolution Integrity
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